A customer is assigned. The issue is that when pulling a report the customer name and invoice will appear but not the payment. When I dig deeper it's the PAYMENT that's showing as Unspecified Location/Not Specified. How can a payment not be assigned a location or class when it was paid to an invoice with an assigned class/location/customer? I would be more than happy to jump on a screen share with someone at QB to better understand what our issue is but only if the person has a comprehensive and authoritative knowledge in QB.