We'd love to help you here in the Community, @Daezy.
Can you also tell us more details about your concern? I might be able to share an article or give you steps that can help you sort it out. We also have several QuickBooks experts and users that can read your post and jump in to answer your question or concern.
I want to make sure somebody from our support team will help with your request. Kindly refer to this article for the different types of support we offer at Intuit and their availability: Support hours and types. It also contains important reminders about occasional downtime in the Footnotes section.
Let me also share these steps with you on how you can reach out to our support again.
- Click Help in the upper right-hand corner of QBO.
- Look for Talk to a human and click on it.
- Type in "support" or "contact support" again and press Enter.
- Click I still need a human.
- Select Get help from a human.
- Choose between Chat with us or Have us call you.
Additionally, I don’t want to leave you empty-handed, you'll want to visit our Community Help Articles hub in case you need some related articles in managing your account.
Keep in touch if you need any more assistance with this, or there's something else I can do for you. I've got your back.
