This is not the kind of service we want you to experience in QuickBooks, Erik_D.
As mentioned by my peer, there’s an ongoing investigation about the undeliverable or bounced email error when sending invoices. Rest assured that our product engineers are diligently working to find a permanent fix.
A list was also created to track the number of affected users. Please give us a call so we can add to the list and get notification emails as soon as the issue is resolved.
Here's how:
- Click the Help menu in the upper-right-hand corner.
- Type in "Talk to a human", then press Enter.
- Look for I still need a human and click on it.
- Click Get help from a human or Contact Support Team.
- Select between Send a message, Schedule an appointment, or Get a callback.
For now, you can visit our blog site so you'll be able to get the latest news about QuickBooks and what our Product Care Team is working on.
Thank you for your patience while we work for a fix. Keep in touch if you need any more assistance with this, or there's something else I can do for you. I've got your back. Have a good day.
