I value your effort, and I know you went through a lot while trying to connect with our support, @tcummings1961.
Also, our goal is to provide the best service at all times. It could be possible that the representative experienced a system issue that results in the disconnection.
To help export reports into a CSV file, here's what you need to do:
- Open the report.
- Choose the Excel drop-down at the top of the report.
- Click Create New Worksheet.
- On the Send Report to Excel window, select Create a comma-separated values (.csv) file.
- Click Export.
- Assign a file name, then select the location where you want to save the file.
- Locate, open, and edit the file as needed.
If you still want to contact our support team for further assistance, feel free to click this link: Contact us.
Also, I've added this article to guide you on how to run basic reports in QuickBooks Online: Generate reports. This also includes steps on how to print, email, and export reports.
Let me know how if you have questions about the steps I've provided above. I'll make sure to get back to you right away to answer them all. Stay safe and healthy always.
