Hello there, Rick108.
I appreciate you following the steps provided by one of my peers above. Since you're still getting the same error, I'd recommend you contact our QuickBooks Desktop support. They will be able to investigate the root cause of that issue and help you further.
Here's how:
- Open QuickBooks.
- Go to Help, then select QuickBooks Desktop Help.
- Select Contact Us.
- Give a brief description of your issue, then select Let's talk, and then choose a way to connect.
You can also find out what your computer needs for the best experience in QuickBooks Desktop 2021.
Feel free to reach back out to me if I can be of more help in viewing your transactions. I'll make sure to get back to you as soon as I can.
