Glad to have you here in the Community, smoore1211.
I understand how important the memorized reports are. I'm here to help you.
We would like to inform you that this issue has been resolved. QuickBooks 2021 R6 is now available. Let's make sure you get that installed to resolve this issue.
Here's how to check if you have the latest release of QuickBooks:
- Open QuickBooks Desktop.
- Press F2 (or Ctrl+1) to open the Product Information window.
- Check your current version and release.
Set up automatic updates
- Go to the Help menu and select Update QuickBooks Desktop.
- Go to the Update Now tab. Tip: You can select the Reset Update checkbox to clear all previous update downloads.
- Select Get Updates to start the download.
- When the download finishes, restart QuickBooks.
- When prompted, accept the option to install the new release.
You can check this article for more details: Update QuickBooks Desktop to the latest release.
Once installed, a rebuild needs to be run in order for the reports to start working.
Refer to this article on how to verify and rebuild data in QuickBooks Desktop: Verify and Rebuild Data in QuickBooks Desktop.
In case you send out reports on a certain schedule, you can take a look at this article: Set up and modify Scheduled Reports. The article lists the requirements for scheduled reports. It also has the steps on how to set up, edit or delete a scheduled report.
Please let me know if you need further assistance fixing the problem. The Community and I will be here to help you.
