Just spoke with an agent today (Mon 5/24) who was able to direct me to the update that fixes the problem of being unable to access memorized reports.

Apparently an update/patch completed in the last several days will do it (R6)

if you are having this issue - 

got QB - 

click "help"

"contact us"

"contact us" again

describe problem briefly and click "lets talk"

choose "get a call"

and give the info/confirm.

You will get a call back and hopefully get the R6 patch to fix things!

Praying it works for all out there that have been trying to get this taken care of!

Sue