FIXED!!!!!

Contact  QB:

"help"

"contact us"

"contact us" again,

describe problem,

hit "Lets talk",  and

ask to get a call back

and you will be able to get your reports back with the help of an agent on a call!

There was apparently an update completed just last Friday (5/21) called R6, that fixes the problem.

Take care, and praying this works for you!

Sue