Thanks for providing detailed information about the process that you performed, @Alseku.
Creating a journal entry is one way to resolve/ offset your credit card payment. You can follow the steps shared by katherinejoyceO, make sure to verify the accounts you used so they will be posted correctly.
Before doing so, I suggest reaching out to an accountant for expert advice about which accounts to debit and credit. This way, we'll be able to ensure your books are accurate and error-free. If you don't have one, we'll help you look for an expert through our Find-an-Accountant tool.
Once you're ready to add it to your bank, you can proceed with making a deposit (the JE should reflect as a transaction you can add to your bank). The option is available when you press on the + New option from the left side. Here's how:
- Click the + New icon and select Bank Deposit.
- Enter the necessary information.
- On the Add funds to this deposit section, select the vendor.
- On the Account column, choose Accounts Payable (A/P).
- Enter the amount.
- Click Save and close.
You can check this article for detailed steps: Record the vendor refund check.
Moreover, I'd recommend reconciling your accounts every month to early detect errors and monitor the growth of your business. For more details, you can check out this article: Reconcile an account in QuickBooks Online. It also contains information on how to edit completed reconciliations.
Also, to help you with your task in QuickBooks, just go to this link: QuickBooks Basics. Then, click + More Topics to view related articles about managing your sales, expenses, inventory, taxes, and running reports.
Please know that I'm just a post away if you have any other questions. I'll be happy to help you out.
