We can create a vendor credit, Alseku.

This way, we can offset the payment and change the status of the bill to Open. Let me guide you how:

1. From the + New button, select Vendor credit.
2. Select the Vendor name.
3. Enter the details.
4. Click Save and close.

For more information about the process, you can check this reference: Enter vendor credits and refunds in QuickBooks Online.

I'll be around if there's anything that I can help. Keep safe!