I'm here to ensure this gets investigated, SageAdvice.
When creating a journal entry in QuickBooks Online a reference or number is required since this is a posting transaction. As a workaround, you can manually delete and enter your numbering system.
I'd also suggest sending a feature request directly to our engineers from QuickBooks Online. Here's how:
- Go to the Gear menu and select Feedback.
- Type in your feature request in the description box and click Next.
- You'll be provided a list of suggested Help articles related to your comment. Select Skip and send message.
- Click the drop-down list, choose the appropriate category, and then select Send message.
You can track feature requests through the QuickBooks Online Feature Requests website.
Additionally, I encourage visiting our QuickBooks Blog page. From there, you can read the latest news and updates from QuickBooks including product improvements, company news, etc.
I'm only a post away if you need more help in completing your other tasks in QuickBooks. It's always my pleasure to help you out again.
