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Hi patrick5632!
Thanks for joining this thread. Let me show you how to print an invoice using Safari.
Before we start, make sure both the browser and the operating system on your iPad are updated. You can check the system requirements here: QuickBooks Online access for mobile devices.
Then, you may follow these steps as another way to print or download it:
- Go to the Sales menu and select Invoices.
- Find the invoice you want to print.
- From the Action column, select Print.
This opens a new tab with the PDF file of the invoice. I tried this and it works. If the same thing happens on your end, please clear the cache to fix browser issues.
Do you need more references in handling customer and payments concerns, you may visit this page: Invoices and payments.
Keep your posts coming if you need anything else. Take care!