Thanks for keeping us posted, shawn-lotusluxur.
I can provide insight on how we can deal with paid invoices in QuickBooks Self-Employed.
We're unable to mark an invoice as unpaid in QuickBooks Self-Employed. That's why you're unable to see the Mark as Unpaid option. The option is available when using the app which you can download for free and just log in using the same credentials.
If you're using a browser, you'll want to duplicate the invoice and delete the paid one. I can provide the steps:
- Go to the Invoices menu.
- Locate the paid invoice you'd like to delete.
- Click the drop-down menu under the Action column.
- Select Duplicate.
- Click on Save.
Once done, let's delete the paid invoice.
- On the Invoices page, look for the paid invoice you'd like to delete.
- Click the drop-down menu under the Action column.
- Select Delete.
- Click Yes to confirm.
I've also included some articles in case you need some ideas about creating invoices, like how to turn on payments, as well as sending them via mobile app:
Keep me posted if there's anything else that you need help with. Take care!
