I appreciate your time coming here today, Bobby123.

The status of the investigation about the resolution status of invoices is still in progress. Our engineers are closely working on an immediate fix.

Being disconnected from the support doesn't sound convenient. Our support might be experiencing high call volumes at that time that's why I recommend reaching them back. This is to make sure your company profile is added to the list of affected users for an easier way of disseminating updates about the investigation.

You can use the steps above as your reference in contacting our support.

Be sure to drop me a reply if you have additional questions while managing invoices. I'd be more than happy to help. Stay safe and have a good one.