I'll help you fix this, Blaze14.
By default, QuickBooks has a dedicated Totals section in every transaction screen. It's possible that some components of the program are damaged that's why you're not seeing this interface. Generally, if a user encountered unusual behaviors while working in QuickBooks, they can run the repair tool to resolve the major issues and runtime errors right away.
Before diving, please make sure to create a backup of your company file first. This way, you can restore your data if you ever run into problems. Then, restart your computer to close the programs that may affect the repair.
When you're ready, here's how to repair your QuickBooks Desktop:
- Open the Windows Start menu, then select Control Panel.
- Choose Programs and Features then Uninstall a Program.
- Select QuickBooks from the list, then click Uninstall/Change.
- Hit Continue or Next.
- Select Repair, then click Next.
- Once it's done, select Finish. Please know that you may have to restart your computer to complete the repair.
- Update your QuickBooks to the latest release to get the latest security update.
However, if the same thing happens, I'd recommend getting in touch with our technical supports. This way, we'll be able to pull up your account in a safe environment and investigate this issue.
I'm also adding these articles to help manage your journal entries in QuickBooks Desktop:
Please don't hesitate to visit us again here if you have any other concerns or further questions about journal entries. Have a great rest of the day.
