Hello, userjcrabtree.
Thank you for letting us know the results of the steps you've done.
I understand that you wanted to upload attachments for an invoice. I'll help you achieve this in QuickBooks.
Attachment can't be attached to attachments that can't contain special characters in the file name. Invalid characters can lead to server errors. To avoid these errors, make sure that it contains accepted characters.
Here is a list of accepted characters:
- Alpha-numeric: A-Z, a-z, 0-9
- Comma: ,
- Dot or period: .
- Question mark: ?
- At symbol: @
- Ampersand: &
- Exclamation point: !
- Number/pound sign: #
- Single quote: '
- Tilde: ~
- Asterisk: *
- Space: ( )
- Underscore: _
- Minus sign/hyphen: -
- Semi-colon: ;
- Plus sign: +
If you have any special characters in your company name that aren’t listed above, edit the company name:
- Go to Settings ⚙, then choose Account and Settings.
- From the left menu, select Company.
- Click Edit ✏️ in the Company Name.
- Remove any invalid special characters.
- Select Save and then Done.
If you are still getting the same error you can contact our support team to extend our help to check and verify the cause of the error.
For future reference, read through this article to learn more about how to export attachments.
Feel free to reply to this thread if you have other concerns in managing your invoice. I'm always here to help. Take care!
