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Replying to:
ReymondO
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Thanks for joining the thread and following the troubleshooting steps that were shared above, @IndianPrincess.

 

We have an ongoing investigation about the inability to open memorized reports after upgrading the QuickBooks Desktop version. Our product engineers are now prioritizing this so you can get back to your business as soon as possible.

 

I recommend giving our Customer Care Team a call to add your account details to the list of affected users. This way, you'll receive an update as soon as a fix becomes available.

 

  1. Go to the Help icon and select QuickBooks Desktop Help.
  2. Click Contact Us.
  3. Write your concerns in the description box, then select Continue.
  4. Select which one of the support options you'd like to use.

Please check out our support hours to ensure that we address your concerns on time.

 

In addition, you can check out these articles to help speed up your reporting process in QuickBooks Desktop: 

 

 

If you have further questions or concerns, feel free to reach back out anytime. Stay safe.

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