Hello there, zy2.
I appreciate you following the steps provided above by one of my peers. Since you're still getting the same issue, I'll be happy to share with you some insights on how to fix the issue with sending your statements.
You'd want to re-set up webmail to work with QuickBooks.
Here's how:
Before you get started
- Verify your webmail servers and port settings with your ISP.
- Webmail providers require users to enable their account settings for two-step verification.
- QuickBooks can auto-fill info for some of the most common providers.
Set up webmail
- Go to the QuickBooks Edit menu and select Preferences.
- Select Send Forms.
- Choose Web Mail and Add.
- Fill out the Add Email Info and select OK.
- Click OK to save your changes.
You can also check on how to connect your email to QuickBooks Desktop.
If you're still unable to send your statements, I'd recommend you contact QuickBooks Desktop support.
You can always reach out to me if you need anything else about sending your statements. I'm here for you. Have a good one.
