Thank you. That must be the problem. Here is where we are running into an issue. For example: On hand inventory shows 5 vases left. Someone calls and places an order for these 5 vases.(We make an invoice but mark it as pending and do not finalize until after it ships which can be a week or 2). Someone calls a day later looking for these same vases. Inventory still shows 5 so we tell them we have 5, but in reality we do not have any because of the prior order taking the 5. The invoice just was not finalized yet because it wasn't shipped yet. Essentially we are giving the customer false information and its biting us when we have to call and say actually we are out.