Hello, @Rader and @krista tuls.

Allow me to join the conversation and help share some information about exporting payroll data. 

I've checked and verified that there is an ongoing investigation of this error. At this time, our Engineering Team is working to get this issue resolved as soon as possible. 

In the meantime, our temporary workaround is to run the report from the previous quarters and when asked to update, select YES and it'll able to pull up the data correctly. If this won't work, the possible fixes would be a clean install of QuickBooks and Excel. You can refer to this article for the detailed steps: Using clean install for Windows.

I'd still suggest contacting our Desktop Care Support so they can add your company details to our containment list. You will then be notified with the latest update via email. 

Please bear with us. You're always welcome to visit us again if you have other questions. I'll be here to help.