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Hello there, @Renesta.
Welcome and thank you for posting here in the Community. It's my pleasure to help remove the auto-fill on your transactions.
This happen when the auto-fill feature was turned on your account and settings.When auto-recall is turned on, QuickBooks Online will automatically fill in the rest of transaction when selecting a customer, vendor, or employee.
If you want to remove this feature, you may need to turn off this settings. Here's how:
- Go to the Gear icon.
- Select Account and Settings.
- Select Advanced.
- Select the pencil icon in the Automation section.
- Uncheck the box beside Pre-fill forms with previously entered content.
- Click Save at the bottom of the Automation box.
- Click Done.
After turning it off, log out from QuickBooks and log in again.
For additional reference, you may check this article: How to use auto-recall to pre-fill transactions .
Don't hesitate to add a comment below if you have any other concerns, I'd be glad to help. Have a good day ahead!