This issue has happened to me too and I am beyond frustrated. QB makes you upgrade to continue their payroll subscription but then gives you a buggy inferior product for 2x the price. This is disgusting business practice. The answer should NEVER be to "just recreate the reports". The reports are there FOR A REASON. They are customized and created often by someone else to be used and many people have paid handsomely for an outside consultant to create them for them and now many will have to pay those fees again. Don't force your customers to buy a product with significant bugs and issues. That is very poor business practice. Intuit is a disappointment these days in so many ways. The people in charge of Intuit are out of touch and have no idea