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BLACK FRIDAY SALE 70% OFF QuickBooks for 3 months* Ends 11/30
Buy nowWe want to make sure you get the best help for this situation, @plnagy.
The System Administration indicates changes made automatically by QuickBooks Online. It's possible these transactions are recurring, added through bank rules, automatically applied for credits, and added from a third-party app.
When you have automatic transactions, scheduled transactions, that is the system performing the action you scheduled. However, you can temporarily stop a scheduled template in QuickBooks Online (QBO). Let me guide you through the steps:
If the issue persists, I'd suggest contacting our Customer Support Team. They'll pull up your account in a secure environment and investigate what's causing this issue. To ensure we address your concern, our representatives are available from 6:00 AM to 6:00 PM on weekdays and 6:00 AM - 3:00 PM on Saturdays, PST. See our support hours and types for more details about this one.
Here's how to reach them:
In addition, you can run the Invoice and Received payments report in QuickBooks. This will show you the list of payments that you’ve received and the invoices that go with them. Just go to Reports and open the Invoice and Received payments report.
You can also customize it to narrow down the details that matter the most to your business.
I'll be right here to continue helping if you have any other concerns or questions about QuickBooks. Assistance is just one click away. Take care always.