Thank you for posting here in the Community, @dan58.
We currently have an ongoing issue where customers are receiving an error when accepting credit card payments from their clients. Rest assured that our engineers are diligently working on a fix.
As a workaround, you can consider making an internal agreement with your customer to pay their invoices via electronic transfer, cheque, or cash.
To ensure you'll get an update about the resolution status, I recommend contacting our QuickBooks Support Team. This way, they can add your company to the list of affected users and provide this investigation number for easy tracking: INV-56885. To reach our support team, please follow the steps below:
- Sign in to your QuickBooks Online account.
- Click the Help button.
- In the QuickBooks Assistance chatbox, select Talk to a human and choose I still need a human.
- Hit Contact Us.
You can also check out this link for another way of reaching out to our support team and its support hours: QuickBooks Online Support.
For now, you can visit our blog site so you'll be able to get the latest news about QuickBooks and what our Product Care Team is working on.
Thank you for your patience while we're working on this. If you have any other questions, feel free to comment below. Have a great day.
