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Yes, you’re correct. I have some information with you, @Tkman.
There are features in QuickBooks Online that can only be accessed through web browsers but are unavailable on mobile devices.
You’ll want to add the customer's credit card information using a browser to get this task done. I’ll show you how:
- Log in to your QBO account using any browsers except Internet Explorer.
- Go to Sales at the left pane.
- Click the Customers tab, then locate and select your customer.
- Tap Edit.
- In the Customer Information window, go to the Payments and billing section.
- Select Credit Card from the Preferred payment method drop-down menu.
- Enter the needed information and click OK when done.
- Press Save.
You can read these resources to learn more about managing customer's credit card information and accepting credit card payments in QBO:
If you have other concerns besides adding credit card information, please let me know. I’ll be here anytime to help.