Get 50% OFF QuickBooks for 3 months*

Buy now
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Work smarter and get more done with advanced tools that save you time. Discover QuickBooks Online Advanced.

Reply to message

View discussion in a popup

Replying to:
ReymondO
Moderator

Reply to message

Thank you for sharing your concern in the QuickBooks Community, @UCCB.

 

I know the importance of having the memorized reports in handling your business in QuickBooks. That said, I want to make it up to you in the Community space. 

 

I looked into our records and found out that the investigation associated with this thread is still open. Our product engineers are aware of this issue and are now working hard to fix this the soonest.

 

If you haven't contacted our phone support yet, I'd recommend reaching out to them. This way, they can add your account details to the list of affected users. Then, provide you an update once a fix becomes available.

 

 Just follow these steps to connect with them: 

 

  1. Go to the Help icon and select QuickBooks Desktop Help.
  2. Click Contact Us.
  3. Write your concerns in the description box, then select Continue.
  4. Select which one of the support options you'd like to use.

For now, I'd recommend recreating the memorized reports to easily review your transactions. 

 

You can also check out our support hours to ensure that we address your concerns on time.

 

Keep on posting here if you have additional concerns. We'll respond as soon as we can.

Need to get in touch?

Contact us