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Buy nowHello, cmr08.
I have some news about the memorized reports issue, and how we can handle it.
We currently have a reported issue where users cannot use the memorized reports after upgrading. Our engineers are working on a patch to resolve this as soon as possible.
Our engineers have also noted that the following steps can help resolve the issue.
You can move the memorized reports to a group and re-sort the list:
Next, re-sort the list to ensure the list data is doesn't have any issues:
More solutions can be found here: A memorized report does not open or opens a different report.
Also, you'll want to contact our support so you can be added to the list of affected users. You'll receive updates about the issue from our engineers. I'd like to add you here. However, I'm unable to access sensitive information such as your contact details.
That said, here's how to contact our support:
If you need help with something else in QuickBooks Desktop, you can check out our guides from the articles list page. They can help you record new transactions, manage your lists and more.
I appreciate your patience as we're working to resolve this issue as soon as possible. You're welcome to visit this thread if you have more questions about other reports in QuickBooks. I'm also open to other concerns you might have. Here to help.