Good Morning keithb,

Let's make sure this error message gets taken care of.

This error message appears when you try to send an email from a third-party program because the Outlook registry key is corrupted, and they cannot retrieve the required information from the registry.

To resolve this issue, you'd need first to remove the corrupted registry key, and then perform a repair. Please note that this process should be done by an IT professional or your email provider as fixing your computer's registry, if performed incorrectly, can severely damage the operating system and render the computer unusable.

You are always welcome to check with us if you need help about QuickBooks. We're ready and excited to help you, keithb.