BLACK FRIDAY SALE 70% OFF QuickBooks for 3 months*   Ends 11/30

Buy now
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Work smarter and get more done with advanced tools that save you time. Discover QuickBooks Online Advanced.

Reply to message

View discussion in a popup

Replying to:
AileneA
Moderator

Reply to message

Hello, DebAngerman. 

  

Missing features like columns and the inability to modify events are often caused by data issues. I can provide troubleshooting steps here to get this resolve and so you can continue to run the business. 

 

You can utilize the Verify Rebuild Data tool in QuickBooks Desktop. It identifies the most commonly known data issues within your company file while resolving it right away.

  

If the program is in multi-user mode, you need to change to single-user mode (Go to File -> Switch to Single User Mode). It's very important to create a backup copy of your company file before running Verify and Rebuild Data.  

 

 

Verify Data: 

 

  1. Press the File menu. 
  2. Choose Utilities from the drop-down option.  
  3. Select Verify Data
  4. Tap Ok to continue.  

 

Note: If the verify process is successful, you are done. In case it fails due to some problem, QuickBooks will notify you to run Rebuild data. 

 

Rebuild Data:

 

  1. Click the File tab at the top. 
  2. Select Utilities from the drop-down option. 
  3. Choose Rebuild Data
  4. Click Ok on Rebuild has completed.     

 

Feel free to visit this article about fixing data damage: Fix data damage on your QuickBooks Desktop company file.    

 

If you need further assistance with any of the steps I've provided, let me know by posting a comment below. I'm always around. Take care.

Need to get in touch?

Contact us