Hi, @ghwood.
I appreciate you for performing the troubleshooting steps to clear your bill payment stubs from the print queue. Since you're getting the same result, I would recommend reaching out to our Support Team. This way, a live representative can review and investigate this further. I'll guide you on how to connect with support.
- Open your QuickBooks Desktop file.
- Go to the Help menu, then click on QuickBooks Desktop Help.
- Tap on Contact Us.
- Enter a brief description of your issue, then select Let's talk and then choose a way to connect.
If you can't get into your product, we can still help. You can open this link, and we'll get you up and running again: Contact Us.
On the other hand, you may open the topics from our help articles for more hints about QuickBooks and printing your forms or transactions: Find QuickBooks help articles, video tutorials, and more for QBDT.
If you have any other questions about QuickBooks or clearing your transactions from the print queue, let me know by adding a comment below. I'm more than happy to help. Have a good one!
