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TheGroup
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Yes, Please advise me some other options outside of this software. My main issue is the mediocre support that you get while paying for this software. Yesterday I put in multiple call tickets while I was being transferred so many times in chat support answering the same redundant questions over and over from their horrible overworked outsourced staff. During those 5 hours I got a call from someone finally. The woman seemed nice. I explain to her my issues regarding warren teen multicurrency accounts and I need to sync my Revolut accounts and help me resolve an overdue issue of money verification from my merchant account. I was told it would be released in 7 days and we are well past those days. She agreed. She left to check why the funds weren’t released. I waited on hold for 35 minutes until the music stopped for 4 minutes, I said hello a few times and the line hung up. I didn’t get a call back. I did keep the recording along with my screen recorded chats session. The service is trash. I have to do the most to get help in order to smoothly run my own startup. This is not ideal at all because I have to provide a credit to my client as I can’t move forward on this project but you sure to take your fee out.

 

This is trash and I will market you as that to my clients and ask them to stay away for reasons like this.

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