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Replying to:
FritzF
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Thanks for joining this conversation, @ivan001.

 

This has been reported as an ongoing issue in QuickBooks Online (QBO) mobile app. A ticket was already created and forwarded to our Product Engineers. They're now working to fix this as quickly as possible.

 

That said, I highly suggest contacting our Support team so they can add your details to our notification list. This will also help our Engineers determine the number of affected users. An email notification will be sent to you once this has been resolved. I'll also inform you here when we get the update as well.

 

To reach them, refer to this article for the detailed steps on how: Contact QuickBooks products and services Support.

 

In the meantime, you use a supported browser and log in to your account from there as a workaround.

 

Please post again or leave a comment below if you have any other issues or concerns. I'll be more than willing to help. Have a great day!

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