I do bookkeeping for several visual artists, photographers and galleries. They all end up making their invoices in another program because it is ESSENTIAL to have an image of the artwork on the invoice. Then I have to manually enter each invoice into Quickbooks, which is unnecessarily time consuming. Inevitably there are issues with the invoices they make in another program, often sales tax isn't calculated properly or they use the wrong invoice number. I got so excited when I noticed that it was possible to add images to Products in QBO. Finally we could make and send invoices from QBO! What a letdown to find that these images do not appear on invoices. Please add this feature.

Intuit is leaving a lot of money on the table, because if these clients could send invoices directly from QBO, they would also be receiving payments via QBO. Think of all those payment processing fees. If you don't do it to make your customers happy, please do it for the money!