Hello Tony-Miller!
Let me help you with fixing this printing issue.
I entered the account number in the memo field, then print the check and it appears. QuickBooks Online uses Adobe Reader/Acrobat in printing documents including the checks.
I suggest updating, repair, or re-install the Adobe Reader/Acrobat. This determines and helps in fixing printing issues you're experiencing due to this software's error.
If this behavior persists, please reach out to our Support Team. They have all the tools needed to investigate the root cause of why the account number or the memo isn't printing.
- Click the (?) Help icon and enter Talk to a human (then type it again when prompted).
- When asked by the bot, enter "Print Check".
- Select I still need a human, then proceed with Contact us or Get help from a human.
- Choose either Chat or Callback.
I've added some links you can check. These will show you more info about printing checks in QuickBooks Online:
You can always post here if you have other questions. The Community is here to help.
