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I appreciate you getting back to us, Tony-Miller. Allow me to step in and provide some information regarding printing checks in QuickBooks Online.
Since clearing the browser's cache didn't resolve the issue, as a way around, you can use the Memo field and enter the account numbers from there. This will show when printing the checks.
To know about printing checks in QuickBooks Online, you can go through this article: Print a check. It provides steps on how you can add them to the print queue as well as a link on how to resolve alignment issues.
Additionally, I'd encourage you to visit our QuickBooks Blog site. This way you'll stay informed about the product updates as well as business tips from our accountants.
Feel free to leave a comment below to keep me posted if there's anything else I can help you with or have any follow-up questions in mind about printing checks in QuickBooks. I'll zip right back to help you out.