Get 50% OFF QuickBooks for 3 months*

Buy now
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Simplify payday and set payroll to run automatically on QuickBooks. Explore QuickBooks Payroll

Reply to message

View discussion in a popup

Replying to:
ChristinaA1219
Level 2

QBO creating random journal entries

I'm working on getting ready for month-end financials and I just noticed QBO randomly created a "Receive Payment" matching one JE from DEC 2006 to another random JE from NOV 2007 on March 11, 2021.  They are not related to each other and the Vendor has been deleted for years now.  The audit history does show this is from QBO and this is what I found in the memo of the payment:  "Created by QB Online to link credits to charges."

 

Any suggestions on what to do with this?  It made it a $0 payment, but I really don't like the idea of QBO just randomly doing this, especially so many years later.  I can't delete it unless I undelete that old vendor account.  

Need to get in touch?

Contact us