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Replying to:
Lynn918
Level 3

Many Many Errors on QBO

Hi.  The latest problem with QBO is when revising an invoice, then trying to save it, I either get a message that "you must select a customer", or "no line item".  Also, when I choose an item with a drop down menu, ie: Sales, the drop down menu does not disappear after I get to the next screen and blocks some of the information I need.

 

The customer is clearly selected.  I'm unable to save changes and it's very frustrating.

 

For "no line item", this occurs when I try to turn an estimate into an invoice.  I go to the estimate, click that I want to make an invoice, then I get an invoice with no line items although they were in the estimate.

 

If I want to see a customer, I'll go to Sales, customer, then enter the customer.  The drop down menu stays open after I get to the place I want to be.

 

Can't tell you how frustrating this program is.  

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