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Replying to:
MorganB
Content Leader

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Hey there, kgassick.

 

Thanks for taking the time to visit the Community. I'd be glad to provide some information regarding customizing the verbiage on the payment receipt email.

 

There are just a few steps to modify the email verbiage to make it your own. Here's how:

 

1. Click the Gear icon in the top right corner.

2. Select Custom Form Styles.

3. Choose the New style button in the top right corner.

4. Click Sales Receipt.

5. Enter the name for this specific template.

6. Select the Emails tab at the top of the page.

6. Enter the specific verbiage you'd like to send in the Message to customer field.

7. Click Done.

 

*This message will appear to all customers who receive this particular template.

 

To use this template:

 

1. Click the Create icon (+) in the top right corner.

2. Choose Sales Receipt.

3. Select Customize at the bottom of the page.

4. Click the newly created template from the list, and enter all of the necessary information.

5. Choose Save and Send.

 

With this information you'll be able to send a personalized message to your customer. Keep up the great work and please let me know if you have any other questions.

 

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