I wanted to add that this is a very serious problem that keeps rearing it's ugly head as it has caused stress to other business owners. When will it be fixed?

QBO insists on re-checking the "Automatically Send Emails" every-time a recurring template is opened to be updated or changed. If the person making the change isn't paying attention then all of a sudden invoices are being sent to clients on creation day before they are finalized. We use a SaaS app to sync and send emails to clients and NOT QBO. It gives us more control and options with our client billing that QBO doesn't have. 

This is not a BROWSER or CACHE issue. It IS a QBO issue. Since QBO wants to control all aspects of the invoice sending process this seems very intentional. How does a box just get checked when other boxes are not? Also, how is it possible this happens across all platforms from the Windows App to the Mac App and Browsers too?

The issue occurs repeatedly in the following:

QBO Windows Desktop App (tested on 2 different systems)

QBO Mac Desktop App

Chrome Browser - Both normal and Incognito/Private mode

Edge Browser - Both normal and Incognito/Private mode

Firefox Browser - Both normal and Incognito/Private mode

Brave Browser - Both normal and Incognito/Private mode

** All browsers tested with a cleared, fresh cache on new user profiles.

We're starting to seriously look at alternate accounting platforms like one that starts with X.

Please fix this issue or provide a way to disable that check box option.