Hello, Justice Mechanical.

Our engineers are actively looking at this investigation and are working on resolving the issue as soon as possible. While do not have an ETA for resolution at the moment, I recommend contacting our Customer Care Team via chat or call. They can add your company details to the notification list. This way, you will be informed when there are updates or the issue is resolved.

Here's how:

1. Sign in to your QuickBooks Online account.
2. Go to Help located in the upper right corner.
3. In the Help window, click the Contact Us button located at the bottom.
4. Enter your question and click Let's talk.
5. Choose either Start a chat or Call us.
6. Provide the following number to expedite the process: INV-54813.

If you have the new QuickBooks Assistant help update, you can follow these steps:

1. In your QuickBooks Online account, go to the Help > Assistant.
2. Type Talk to a human and proceed with I still need a human.
3. Click the Contact us link.
4. Select either Messaging or Callback.

To learn more about invoice statuses, you can read this article: Create invoices in QuickBooks Online.

Thank you for your patience. If you ever have follow-up questions or other concerns, please let me know in the comments below.