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Victoria19
Level 4

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I appreciate your response. I did everything you stated plus restarted my computer and no luck. This is not just one file - it's happening in all of my QB files that I upgraded to the 2021 version. Obviously I cannot continue to take the time to upgrade the rest of my client files to 2021 just to have to take the time to delete and recreate 10-15 memorized reports per client file. I am already losing time on the files I upgraded to 2021 before I realized this was a major bug within the new version. 

I have seen other posts on this forum of others having the same problem and the recommendations are the same as yours.

I called tech support and was told the only solutions are to either delete and recreate the reports or not to upgrade to the 2021 version. I do not believe calling them back will resolve anything as I was already told there is nothing they can do.

I will not be upgrading the rest of my files to 2021 until this issue is resolved. 

Given the importance of reporting in the accounting industry, I am surprised that this is even an issue let alone not given top priority.

 

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