Good evening, @Cindy1008. 

Thank you for reaching back out to me. I appreciate you coming with additional questions. 

Yes, you're on the right track. If the deposits are brought into QBO by using your third-party CRM program, then they won't duplicate unless you manually enter them into your account. This information should set the record straight. 

Don't forget to review the articles that I gave above for some helpful details. 

I hope my reply finds you with a smile. Should you need any further assistance, feel free to ask. I'm only a comment away if you need me. Have a splendid day and weekend ahead!