I appreciate you following the steps provided in this thread, chbi.

You can refresh QuickBooks by logging in and out for changes to take effect. Then, go back again to the contractor's profile and click the Send a reminder.

Or clear the browser's cache and cookies to refresh website preferences that might be causing delays when you use QuickBooks.

Any changes to their W-9 information will automatically reflect on your QuickBooks Online account. You can provide this articles to your contractor: Fill out a W-9 and view your 1099-MISC.

When it's time to file 1099s, here's how to review and prepare the Federal form.

Stay in touch with me if there's anything else you need with QuickBooks. I'm always glad to help you.