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Thank you for following uy this thread, @lvanzandt.
Can you share with me the troubleshooting you've performed so far? This way, I can pick up where you left off.
If the behavior continues after verifying and rebuilding your company file, I encourage you reaching out to our Customer Care Support Team team again. This way, a representative can review the root cause of the error and can investigate this further.
Here's how:
- Select QuickBooks Desktop Help from the Help menu.
- Click Contact Us.
- Type in a short description of your concern, then Continue.
- Choose a way to connect with support.
For more details about our support availability, refer to this article: Contact Support.
I'd appreciate if you can update me on how it goes or if you have any questions. I want to make sure this gets resolved.