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Replying to:
KlentB
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I appreciate all the efforts that you've exhausted just to get this working, pumprescue.

 

Clearing the cache and accessing QuickBooks through a private window is a good start in isolating the issue. Since the issue persists, I recommended contacting our technical supports. This way, we'll be able to look into your account and investigate this unusual behavior. Here's how:

 

  1. Go to the Help icon.
  2. Select Talk to a human from the Here are some ways to get started section.
  3. Enter "Talk to a human" again in the search bar.
  4. Choose I still need a human, then click Get help from a human or Contact us.
  5. Select Get a callback or Send a message to start a conversation.

Additionally, here are some articles that you can read to help manage your invoices in the program:
 

If I can be of any other assistance, don't hesitate to tag my name in the comment section. I'm always here to back you up.

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