Thank for checking in with us, dedmonds.
We’ll be sending your contractor an email inviting them to fill out and submit their W-9 info. Let's make sure we send them an invite to do this. Here's how:
- Go to Payroll.
- Choose Contractors and click Add a contractor.
- Enter the contractor’s name and email in the fields provided, then select Add contractor.
- We’ll send your contractor an email in real time. The contractor’s profile will save in both the Contractors tab and the Vendors tab.
For additional steps about how to add contractors, see How to set up contractors and track them for 1099s in QuickBooks article. They’ll either log in with an existing Intuit account if they have one or create a free account to securely share their tax info with you. For more details about this one, see the Invite a contractor to add their own tax info article.
If the same thing happens, I'd suggest contacting our Customer Support Team. They'll pull up your account in a secure environment and help you with this one. You may send a message via chat, call us at a time convenient to you, or we’ll get in touch with you instead. To ensure we address your concern, our representatives are available from 6:00 AM to 6:00 PM on weekdays and 6:00 AM - 3:00 PM on Saturdays, PST. See our support hours and types for more details about this one. Here's how to reach them:
- Go to the Help menu at the upper right.
- Select Contact Us.
- Enter your concern.
- Click Let’s talk.
- Choose Get a callback.
- Type in your contact info.
- Select Confirm my call.
Feel free to visit our Expenses and vendors page for more insights about managing your vendor transactions.
I'll be right here to continue helping if you have any other concerns or questions about QuickBooks. Assistance is just a post away. Take care always.
