The Community has got you covered, @RobynH1.

To continue to work with our technical support, you can reconnect to them using these easy steps:

1. Go to the Help menu and select Contact us.
2. From the question box, enter your case number if you have it handy (this way the representative can review your case history). If none, just enter your concern. Example: Getting error: You can try again, or come back later and try connecting then. 
3. Hit Continue.
4. Choose either Chat with us or Have us call you.

You can also connect with them via the browser. Here's how:

1. Head to the Contact support page. 
2. Choose QuickBooks Online. 
3. Click on Search for something else and enter Getting error: You can try again, or come back later and try connecting then in the search box.
4. Hit Search.
5. Select Start a Message.

Also, here's a helpful page where you can browse articles that can guide you with your QBO tasks. To get started head to our QBO Help articles page. 

Let me know how this goes and leave a reply below. I'm always around to help you in any way I can. Have a good one.