I've got your back on changing the payment method to check, @stef5.
When changing the payment method for Online Bill Pay, you'll have to navigate it from the Pay bills online page. Here's how:
- On the vendor's page, select the box at the top saying Bill Pay Online.
- From there, click the Change Payment Method to Check link.
- Confirm the action.
However, if you still don't have the option, let's try accessing your QuickBooks Online (QBO) account using a private or a different browser. This way, we can check if this is a browser data issue.
If this works, it means that you need to clear the browser's cache so the system can start fresh.
If you get the same result, I highly recommend contacting our QuickBooks Support Team. They can review this matter further and provide some guidance on how to change the payment method to check for Online Bill Pay.
You might want to check out this article to know the latest update for Online Bill Pay: Online Bill Pay updates.
I'm still open to your replies. Don't hesitate to comment back if you have additional questions about Online Bill Pay. Have a great day ahead!
