I appreciate you for going through the steps shared by my colleague above, @ kpruitt_sje.
Let me share with you additional troubleshooting steps to get around the issue. I recommend running the Verify Rebuild tool. This tool scans your company file for errors and quickly resolves them.
For the detailed steps, you can refer to the steps shared by my colleague Joesem M above.
If the issue persists, I suggest downloading our QuickBooks Tool Hub. This checks your QuickBooks Desktop (QBDT) software for issues and self-resolves them. Let me show you how.
- Close your QuickBooks.
- Download our QuickBooks Tool Hub
- Open the file you downloaded (QuickBooksToolHub.exe).
- Follow the on-screen steps to install.
- When the install finishes, open the tool hub on your Windows desktop.
- Select Program Problems.
- Click Quick Fix my Files.
- Start QuickBooks Desktop and open your data file.
You can also check this article for more insights and troubleshooting steps: Fix common problems and errors with the QuickBooks Desktop Tool Hub.
Additionally, let me add this link that you can read to learn some best practices in managing your reports efficiently: Understand reports.
Keep me updated if you need further assistance personalizing your reports. I’d be more than happy to work with you again. Stay safe.
