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Replying to:
Candice C
QuickBooks Team

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Good morning, @snowflower

 

Thanks for joining in on this thread. I hope your day is going well so far. 

 

Opening balance equity is an offset entry used when entering account balance into the software. There's not a new opening balance each year. Let's ensure that you don't have an opening balance in your account already before moving forward. Here's how: 

 

  1. Go to the Accounting tab on the left-hand menu bar. 
  2. Choose the Chart of Accounts portion of the page. 
  3. Locate the account and hit View register in the "Action" column. 
  4. Search for the entry. Opening Balance Equity will be in the Payee/Account column and Opening Balance in the memo column. 

 

 

If there isn't one, follow the steps below. Take note of the date and amount of the oldest transaction in the account. 

 

  1. Press the +New button. 
  2. Under the "Other" column, pick Journal entry
  3. Enter all the required information. Here's a link about what details need to be included: What to do if you didn't enter an opening balance
  4. Tap Save

 

Afterward, manually reconcile this transaction. Continue to click the box in the picture below until it shows an R. Hit Save when done. 

 

 

However, if you're seeing the problem in a month of transactions that are already reconciled, you'll need to get your accountant to undo the reconcile. After that, you can correct any errors that are there. 

 

In addition, once you get back on track, you can start reconciling again. 

 

These steps should do the trick. If you have any trouble along the way, just let me know. I'm only a post away if you need me. Have a great day! 

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